Trainee Office Support Assistant

Vacancy Details

This is a Jobs Growth Wales vacancy

Employer Name:

Metro Rod (Swansea)

Type of vacancy:

Jobs Growth Wales



Closing Date:


Vacancy ID:



£7.21 to £8.41 per hour depending age and knowledge

Hours of Work:


Start Date:


Age Range:

Applicants must be between 16 and 24

Duration of vacancy:

Six month job initially with a view to becoming a permanent position

Careers Wales Admin Ref:

Not specified

Vacancy Description

Administration Assistant
Administration, Business and Office Work
Metro Rod Swansea are a quality regional drain care and repair
business and part of the national network of Metro Rod
operations. We are seeking an Office Support Assistant to work
alongside our existing office team and assist in the
administrative side of the business. This is a full-time vacancy
and will involve a variety of office based roles including
organising schedules, handling incoming calls and specialist
tasks such as analysing and managing drainage surveillance
You will need to:
To receive, record and process incoming service requests via
email, database system and telephone.
To provide effective and efficient administration support
To process recommendations for further works, tenders,
quotations and CCTV surveys
To process and manage vehicle fleet including MOT, service
records and van audits.
Maintain a register of Pre Planned(Routine) Maintenance
Accurately record work details via internal and client systems
Provide administration support to the team. Manage the
purchasing of stationery, etc, PPE & Uniforms, building
materials and the hiring and off hiring of equipment for
drainage repairs
Communicate effectively with clients and office colleagues to
ensure excellent customer service is provided at all times

Training provided

Full on the job training will be provided, Leading to a sustainable job for the right candidate.

Preferred Learning Provider


Desirable personal qualities

Excellent organisation skills, good communication and
telephone manner, good literacy for report writing, excellent IT
capabilities, willingness to learn, positive can-do attitude,
flexible and adaptable, self-motivated, team player.

Qualification(s) Required

No Minimum Requirements

Welsh Language Requirements

Welsh Spoken Skills: No.
Welsh Written Skills: No.

Interview arrangements

ENSURE you complete your vacancy profile as fully as possible, and provide an up-to-date mobile number & email address in your application.
CHECK your email inbox and Careers Wales account regularly for updates to your application.
Suitable candidates will be notified of interview arrangements as appropriate


Please check that you are eligible to apply for Jobs Growth Wales before applying.
Your application will be refused if you are not eligible.
This vacancy has been placed by the employer in the language of their choice. This means that the vacancy might only appear in Welsh or English.