IT Operations and User Support Technician
Preferred Learning Provider
ITEC SKILLS AND EMPLOYMENT (WBL)
Desirable personal qualities
Good problem solving • Ability to work under own initiative and independently • Good communication verbally, in writing, internally and externally • Attention to detail • Able to organise and priorities own work load • Ability to learn and develop new skills quickly. • Confidentiality
• Knowledge and understanding in desktop and server operating systems (MS Windows 7, 8, 10)
• Knowledge in MS applications such as word, power point and Excel
• An understanding of the key/components of desktop, laptops and mobile phones.
• Troubleshooting is desirable
• Knowledge of google drive/ cloud computing is desirable
• Knowledge of information security is desirable
Interviews to be arranged and conducted by the employer
Your application will be refused if you are not eligible.
This vacancy has been placed by the employer in the language of their choice. This means that the vacancy might only appear in Welsh or English.