IT Operations and User Support Technician
Preferred Learning Provider
ITEC SKILLS AND EMPLOYMENT (WBL)
Desirable personal qualities
Good problem solving • Ability to work under own initiative and independently • Good communication verbally, in writing, internally and externally • Attention to detail • Able to organise and priorities own work load • Ability to learn and develop new skills quickly. • Confidentiality
• Knowledge and understanding in desktop and server operating systems (MS Windows 7, 8, 10)
• Knowledge in MS applications such as word, power point and Excel
• An understanding of the key/components of desktop, laptops and mobile phones.
• Troubleshooting is desirable
• Knowledge of google drive/ cloud computing is desirable
• Knowledge of information security is desirable
Interviews to be arranged and conducted by the employer
Your application will be refused if you are not eligible.
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This vacancy has been placed by the employer in the language of their choice. This means that the vacancy might only appear in Welsh or English.