Apprentice IT Technician

Vacancy Details

This is an Apprenticeship vacancy

Employer Name:

Tech-Wales Ltd, Baglan

Type of vacancy:

Apprenticeship

Location:

Baglan Energy Park

Closing Date:

21/02/2020

Vacancy ID:

46794

Pay:

NMW for age

Hours of Work:

Full time

Start Date:

02/03/2020

Minimum Age:

18

Careers Wales Admin Ref:

Not specified

Vacancy Description

Occupation:
IT Technician / Telecommunications
Sector:
Computers and IT
Summary of Position:
Repair computer hardware, including desktops, laptops, and associated peripherals. Reinstall client operating systems and apply patches/updates. Eventually take first line customer support calls and work with customers to resolve their problems.
Essential Personal Qualities
• Must be able to work independently and as part of a team and be an effective communicator
• Experience using Microsoft Windows or MacOS
Qualifications required
5 x GCSEs grades A-C plus 2 x A-Levels A-C grade or BTEC equivalent

Training provided

On the job training to be provided by employer Off the job training to be provided by Swansea ITeC

Preferred Learning Provider

SWANSEA ITEC (WBL)

Learning Provider Course

ICT Professional Competence Level 3 Diploma (C&G) 50117889

Desirable personal qualities

Desirable Personal Qualities
• A computer related qualification
• Any experience in electronics, hardware and software. Customer Service experience advantageous
• Previous experience of using technology
• Effective and positive communication with colleagues and customers
• Responsibility, dependability and punctuality
• Solid independent and collaborative work ethics
• Multi-tasking capabilities
• Professionalism in attitude and dress
• Ability to learn new skills

Qualification(s) Required

1 A Level at C or equivalent

Welsh Language Requirements

Welsh Spoken Skills: No.
Welsh Written Skills: No.

Interview arrangements

If successful, you will initially be invited to assessment at Swansea ITeC to confirm eligibility – please bring proof of ID and any relevant certificates
This vacancy has been placed by the employer in the language of their choice. This means that the vacancy might only appear in Welsh or English.