Onsite Operations Apprentice

Vacancy Details

This is an Apprenticeship vacancy

Employer Name:

Freight Logistics Solutions Limited, Pontypool

Type of vacancy:

Foundation Apprenticeship



Closing Date:


Vacancy ID:



National Apprentice Wage

Hours of Work:


Start Date:


Minimum Age:


Careers Wales Admin Ref:

Not specified

Vacancy Description

Business Administration
Administration, Business and Office Work
The role of an Onsite Operations Apprentice involves supporting the team of Onsite Transport Planners with key tasks of arranging transport requirements of key customers by sourcing the right transportation for the job. The Onsite Team work across a small number of key contracted clients & are typically based at clients’ premises in order to fulfil their needs as quickly and efficiently as possible.
Key tasks
• Dealing with transport enquiries – email/telephone
• Point of contact for key client staff
• Recording all key information for every transport booking – including collection address, delivery address, nature of goods to be transported, timescale for transportation, weight, dimensions, collection references & special requirements
• Completion of booking confirmations for all transport loads, both for customer and haulier
• Posting of available transport loads on appropriate transport system to ensure haulier coverage for jobs
• Ensure appropriate haulier & vehicle is selected for each job
• Recording key information on run sheets for each job (Purchase Order number, chosen haulier, comments, vehicle registration numbers)
• Update of run sheets according to shipment progress – Yellow (due for collection), Amber (collected), Green (shipment completed)
• Obtaining signed proofs of delivery from hauliers for recording in FLS Client Portal & subsequent invoicing to customers
• Attracting & onboarding of new haulage companies
• Adherence to FLS service model for key client deliverables & timescales
• Supporting other team members in meeting their objectives
• The role will encompass an NVQ Level 2 in Business Administration
• This will require all tasks to be completed in the allocated timeframe & to a high standard, meeting Training Company deadlines & expectations
• An awareness of the activities of all supporting departments & activities will be included – finance, data & technology, marketing & client solutions as well as operations

Training provided

Full training to be provided by the Employer

Preferred Learning Provider


Learning Provider Course

Business Administration Level 2 Diploma (C&G) 60136078

Desirable personal qualities

Key skills
• Team player – working with other team members to ensure all customer loads are filled each day
• Communication skills – both verbal and written (high degree of email and telephone traffic)
• Organisation and prioritisation of tasks
• Keeping colleagues and customers updated of progress
• IT literacy – basic IT skills including ability to use Excel, Word, Outlook and internal data systems
• Determination and willingness to see a task through to completion
• Desire to succeed and progess through Apprenticeship into longer term career with FLS

Qualification(s) Required

No Minimum Requirements

Welsh Language Requirements

Welsh Spoken Skills: No.
Welsh Written Skills: No.

Interview arrangements

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