Operations Apprentice

Vacancy Details

This is an Apprenticeship vacancy

Employer Name:

Freight Logistics Solutions Limited, Pontypool

Type of vacancy:

Foundation Apprenticeship

Location:

Pontypool

Closing Date:

30/09/2020

Vacancy ID:

47596

Pay:

National Apprentice Wage

Hours of Work:

40

Start Date:

12/10/2020

Minimum Age:

16

Careers Wales Admin Ref:

Not specified

Vacancy Description

Occupation:
Business Administration
Sector:
Administration, Business and Office Work
The role of an Operations Apprentice involves supporting the team of Transport Planners in their key tasks of arranging the transport requirements of our customers by sourcing the right transportation for the job in hand. The Operations Department is a busy, fast-paced environment based around fulfilling customer needs as quickly and efficiently as possible.

Key tasks
• Dealing with transport enquiries - email or telephone
• Recording all key information for every transport booking – including collection address, delivery address, nature of goods to be transported, timescale for transportation, weight, dimensions, collection references and special requirements
• Completion of booking confirmations for all transport loads, both for customer and haulier
• Posting of available transport loads on FLS transport systems to ensure haulier coverage for jobs
• Ensure appropriate haulier and vehicle is selected for each job
• Recording key information on run sheets for each job – Purchase Order number, chosen haulier, comments, vehicle registration numbers
• Update of run sheets according to shipment progress – Yellow (due for collection), Amber (collected), Green (shipment completed)
• Obtaining signed proofs of delivery from hauliers for recording in FLS Client Portal and subsequent invoicing to customers
• Attracting and onboarding new haulage companies
• Adherence to FLS service model for key client deliverables and timescales
• Supporting other team members in meeting their objectives
Apprenticeship
• The role will encompass an NVQ Level 2 in Business Administration
• This will require all tasks to be completed in the allocated timeframe and to a high standard, meeting Training Company deadlines and expectations
• An awareness of the activities of all supporting departments and activities will be included – finance, data & technology, marketing and client solutions as well as operations

Training provided

Full Training to be provided by the Employer

Preferred Learning Provider

EDUC8 GROUP (WBL)

Learning Provider Course

Business Administration Level 2 Diploma (C&G) 60136078

Desirable personal qualities

Key skills
• Team player – working with other team members to ensure all customer loads are filled each day
• Communication skills – both verbal and written (high degree of email and telephone traffic)
• Organisation and prioritisation of tasks
• Keeping colleagues and customers updated of progress
• IT literacy – basic IT skills including ability to use Excel, Word, Outlook and internal data systems
• Determination and willingness to see a task through to completion
• Desire to succeed and to progess through Apprenticeship into longer term career with FLS

Qualification(s) Required

No Minimum Requirements

Welsh Language Requirements

Welsh Spoken Skills: No.
Welsh Written Skills: No.

Interview arrangements

CHECK your email inbox and Careers Wales account regularly for updates to your application. Suitable candidates will be notified of interview arrangements as appropriate.

Apply for this Vacancy

Apply for this vacancy through our site. If you have an account, log in now. Or, sign up now to register and set up an account.
Once registered and logged in, there are two ways you can apply:
1. Upload your CV. (If you plan to apply by CV upload and would like help to write or improve your CV, get help on our CV pages)
2. Complete the online vacancy application form. (The best way to do this is to complete Your Profile first. Then you can import this into the vacancy application)
This vacancy has been placed by the employer in the language of their choice. This means that the vacancy might only appear in Welsh or English.